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Lee Ops

For service shops in London Ontario

Missed calls do not go to voicemail or onto the next shop.

After 4:30 the next name on Google gets the job. Lee Ops makes sure that homeowner gets a reply before they make that call. Automatically ensuring each client is asked for a Google review when the work is done. Your public number stays yours until you say otherwise.

We save the minutes you would spend calling back a voicemail that already hired somebody else. We keep the ticket in your shop instead of on the listing below yours.

See how Core worksTalk to us
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Most agencies start with traffic. Shops around here already get calls.

The leak is the ring nobody picked up, and the five-star job nobody asked to put on Google.

Plans

Three ways to work together.

Prices are in Canadian dollars.

Pulse

$497/month

Setup $750

For a shop that will only let us catch the phone.

Included

  • A text when a call is missed or comes in after hours
  • A shared inbox for those replies
  • After-hours replies sit on a morning list so the office can book when you open. Emergencies still use your existing after-hours number.
  • A 20-minute check-in each week
  • A one-time look at how you show up on Google (screenshots, not edits)

Not in Pulse

  • Review texts after a job
  • Changes to your Google listing
  • Posts or new photos
  • Ads, a website, or reminders to past customers
  • Us writing review replies

Most shops skip Pulse and start on Core.

Ask about Pulse

Where most shops start

Core

$747/month

Setup $1,000

Missed calls answered, reviews requested, and your Google listing put in order.

Included

  • Everything in Pulse
  • A review text after you mark a job complete
  • An unhappy reply comes to you privately, not as another public review link
  • A one-time tidy of your listing: category, hours, services, area, and photos
  • We show you how to reply to reviews in your own voice
  • A snapshot of where you stand at the end of the first month

Not in Core

  • Daily social posts
  • Changing the phone number on your Google listing
  • A message to your whole past-customer list
  • A new website
  • Google Ads or Local Services Ads
  • Posts every week
Ask about Core

We look after Google

Presence

$997/month

Setup $1,250

Everything in Core, and we keep your listing fresh each month.

Included

  • Everything in Core
  • Review replies written for you, in your voice
  • Two to four Google posts a month
  • A monthly look at your listing and local map results

Not in Presence

  • Advertising, which we can add separately
  • A full website or ongoing search-content program
  • Messages to older customers, unless you ask for them
Ask about Presence

Choose Presence if you would rather we look after Google for you.

Side by side

A plain look at what is included.

  • A text when you miss a call

    Pulse
    Yes
    Core
    Yes
    Presence
    Yes

  • Shared inbox and a weekly check-in

    Pulse
    Yes
    Core
    Yes
    Presence
    Yes

  • A review request after a finished job

    Pulse
    —
    Core
    Yes
    Presence
    Yes

  • A private note if a customer is unhappy

    Pulse
    —
    Core
    Yes
    Presence
    Yes

  • A first look at your Google listing

    Pulse
    A snapshot
    Core
    Included
    Presence
    Included

  • Listing tidy — category, hours, services, photos

    Pulse
    —
    Core
    Once, at the start
    Presence
    Once, then each month

  • Replies to reviews

    Pulse
    —
    Core
    We show you how
    Presence
    We write them

  • Google posts

    Pulse
    —
    Core
    —
    Presence
    2–4 a month

  • A look at where you stand locally

    Pulse
    —
    Core
    After the first month
    Presence
    Every month

  • A website

    Pulse
    —
    Core
    —
    Presence
    —

  • Google Ads or Local Services Ads

    Pulse
    —
    Core
    —
    Presence
    —

  • Reminders for past customers

    Pulse
    —
    Core
    —
    Presence
    If you want them

Add-ons

When you want to go a little further.

  • Reminders for past customers

    Once Core is running. Choose a seasonal tune-up reminder, or another reminder written for your shop. We follow Canadian anti-spam rules, use the date of the last job, and start with a small group so you can see how it feels.

  • A simple service page

    Once Core has been in place for about a month.

  • Local Services Ads

    When your listing and reviews are in good shape, or Google already has you qualified.

  • Google Ads

    When missed calls are already being answered.

These extras, and what they cost, are easier to talk through once we know the shop. We can go over them later.

How we work with you

A few things we will be straight about.

  • We will not promise you the top spot on Google. We will show you what changed.
  • If we ever forward or change your public number, you get a written way to switch it back.
  • We will not put a tracking number on your Google listing.
  • We will not message your whole customer list in the first week.
  • Social media is not what you are buying here.
  • Advertising and a website are separate conversations. We will only add them when you want them.

Contact

Tell us a little about the shop.

Most conversations start with Core. If you only want missed calls covered for now, or you would rather we look after Google, just say so. A short note is enough.

Prefer email? team@leeops.ca

Call 519-902-5277

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